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Privacy Policy

Last updated: April 12, 2026

Shikshan (“we”, “our”, or “us”) is a school management application offered by Novara DigiTech Solutions Pvt. Ltd. We are committed to protecting the privacy of schools, staff, teachers, students, and all users of our services. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our application and related services.

1. Information We Collect

We may collect the following types of information:

  • Account and profile information: Name, email address, school name, school code, role (admin, teacher, staff, student), and other details you provide when registering or managing your account.
  • School and operational data: Student records, attendance, grades, timetables, fee information, leave records, and other data that schools and users enter into Shikshan for day-to-day operations.
  • Usage and technical data: Log data, device information, IP address, browser type, and how you use the application (e.g., features used, actions performed) to improve our services and security.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Shikshan application and related services.
  • Process activations, logins, and account management.
  • Send important notices (e.g., account or security-related updates) and, where permitted, service-related communications.
  • Detect, prevent, and address fraud, abuse, and security issues.
  • Comply with applicable laws and respond to lawful requests from authorities.

3. Data Sharing and Disclosure

We do not sell your personal information. We may share information only:

  • With your school or organisation as part of providing the service (e.g., data visible to authorised school admins and staff as per your role).
  • With service providers who assist us in hosting, analytics, or support, under strict confidentiality and data protection obligations.
  • When required by law, court order, or government request, or to protect our rights, safety, or property.

4. Data Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction. Access to personal and school data is restricted to authorised personnel and only as needed to provide and support the service.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements. Schools can request deletion or export of their data in line with our data handling procedures.

6. Your Rights

Depending on your location, you may have the right to access, correct, delete, or restrict processing of your personal data, or to data portability. To exercise these rights or ask questions about your data, please contact us using the details below.

7. Children’s Privacy

Shikshan is used by schools to manage student information. Student data is processed on behalf of and under the direction of the school. Schools are responsible for obtaining any necessary consents from parents or guardians as required by applicable law.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the “Last updated” date. Your continued use of Shikshan after such changes constitutes acceptance of the updated policy.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:
Novara DigiTech Solutions Pvt. Ltd.
Email: info@novaradigitech.com
Website: novaradigitech.com

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